Awards & Accreditations

“Efforts and hardwork put in by team Lilavati Hospital has resulted in various awards and accolades”

Awards

Lilavati hospital is yet again adjudged amongst the Top 10 Multispecialty Hospitals of India and amongst Top 3 Hospitals in West Zone in “Times of India - All India Multispecialty Hospital Ranking Survey 2017”

The objective of this research was to arrive at a list of Top 10 Super Speciality Hospitals in India.The specialities that were included in the research were Cardio Sciences,Gastroenterology and Hepatology,Urology, Nephrology ,Neuro Sciences,Oncology ,Gynaecology & Obstetrics,Paediatrics ,Emergency & Trauma.

This research has 3 major modules i.e Desk Research , Factual survey & Perceptual Rating survey followed by scientifically developed analysis & ranking process.

Lilavati Hospital tops "i3RC - Times All India Critical Care Hospital Ranking Survey 2017"

Optimal Media Solutions – a division of Times Internet Limited (A Times Group Company) partnered with i3 Research Consultants and conducted “i3RC - Times All India Critical Care Hospital Ranking Survey 2017” to identify & rank best Hospitals in India.

Lilavati Hospital ranked No.1 in City and Western Region in  Gastroenterology and Hepatology, Neuro Sciences & Gynaecology and Obstetrics. Our hospital is also nationally ranked amongst top 10 best hospital for Cardio Science, Gastroenterology and Hepatology, Neuro Sciences, Oncology, Paediatrics, Gynaecology and Obstetrics & Urology.

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Lilavati Hospital receives “Trusted Hospital 2016” from Reader’s Digest

Lilavati Hospital yet again adjudged amongst Top 10 hospitals of India - THE WEEK -NIELSEN

THE WEEK - NIELSEN survey - 2016 for rating the best hospitals in the country has yet again adjudged Lilavati Hospital amongst the best hospital, ranking 8th in the country and 2nd in the West Zone. Eleven other specialities of our hospital are also ranked amongst Top 15

Other Specialities :

  • Gyanecology - Ranked 3rd in India
  • Diabetic Care - Ranked 7th in India
  • Opthalmology - Ranked 7th in India
  • Gastroenterology - Ranked 9th in India
  • Research Facilities - Ranked 9th in India
  • Neurology - Ranked 10th in India
  • Cardiology - Ranked 10th in India
  • Pulmonology - Ranked 10th in India
  • Orthopedics - Ranked 11th in India
  • Oncology - Ranked 11th in India
  • Paediatrics - Ranked 14th in India
Our COO, Lt. Gen. Dr. V. Ravishankar, VSM with India's Most Trusted Brand Award-2015.

India's Best Multi Speciality Hospital in Metro

Lilavati Hospital & Research Centre has been awarded as the ‘Best Multi Speciality Hospital in Metro’ by ICICI Lombard & CNBC TV 18 in ‘India Healthcare Awards 2012’ which were held in New Delhi.

  • Total Entries: 2100
  • Shortlisted: 160
  • Award Categories: 20
  • Winners: 32

Selection Criteria

  • No. of patients treated in the hospital
  • No. of beds in the hospital
  • No. of doctors, nurses & medical specialities in the hospital
  • Hospital infrastructure
  • Customer Service

Selection Process Survey

  • 300 General Practitioners
  • 333 Specialists (Min 10 yrs Experience)
  • 2400 Patients
  • 300 Administrators
The Week No.1 Super-Speciality Hospital in Mumbai.

The Week-Nielsen Research Survey

This research was conducted in 15 Indian cities which included Delhi, Mumbai, Kolkata, Chennai & Hyderabad.

In the first Phase of the survey, 22 specialists & 20 general practitioners were surveyed from the four metros, Mumbai, Delhi NCR, Chennai & Kolkata.

The phase 2 of the research involved face to face, telephonic & online interviews of 1,163 doctors across 15 cities of select specialities. The criteria; these doctors would have minimum 5 years of experience in their respective specialities. Also, 306 General Practitioners & 850 specialists gave their opinion.

Below are the parameters used for the ranking:

  • Competency of the doctors
  • Infrastructure
  • Availability of multi-speciality
  • Patient care
  • Innovation in treatment
  • Overall reputation and hospital environment

Ranking methodology

  • For the best multi-speciality hospital in India
    The experts nominated top five multi-speciality hospitals in India and ranked as well as rated them on seven different attributes.
  • For the best multi-speciality in the city
    Experts also nominated top five multi-specialty hospitals in their respective cities based on research facilities and outputs and in terms of staff training programme. Their views were also sought on development related to health care industry.
Lilavati Hospital among the Top 10 Hospitals in India

The Week/ Hansa Research Survey

This survey was conducted in 15 Indian Cities Delhi, Mumbai, Chennai, Bangalore, Kolkata, Hyderabad, Ludhiana, Lucknow, Pune, Ahmadabad, Nagpur, Indore, Coimbatore, Kochi and Thiruvananthapuram.

399 General Practitioners and 438 specialists gave their opinion for the hospitals listed in the survey.

Below mentioned are the parameters used for the ranking,

  • Competency of the doctors
  • Infrastructure
  • Availability of multi-speciality
  • Patient care
  • Innovation in treatment
  • Overall reputation and hospital environment

Ranking methodology

  • For the best multi-speciality hospital in India
    The experts nominated top five multi-speciality hospitals in India and ranked as well as rated them on seven different attributes.
  • For the best multi-speciality in the city
    Experts also nominated top five multi-specialty hospitals in their respective cities based on research facilities and outputs and in terms of staff training programme. Their views were also sought on development related to health care industry.
Lilavati Hospital among the Top 10 Hospitals in India - 2013

The Week-Nielsen Research Survey

This research was conducted in 15 Indian cities which included Delhi, Mumbai, Kolkata, Chennai and Hyderabad.

In the first Phase of the survey, 22 specialists & 20 general practitioners were surveyed from the four metros, Mumbai, Delhi NCR, Chennai and Kolkata.

The phase 2 of the research involved face to face, telephonic & online interviews of 1,163 doctors across 15 cities of select specialities. The criteria; these doctors would have minimum 5 years of experience in their respective specialities. Also, 306 General Practitioners & 850 specialists gave their opinion.

Below mentioned are the parameters used for the rankings,

  • Competency of the doctors
  • Infrastructure
  • Availability of multi-speciality
  • Patient care
  • Innovation in treatment
  • Overall reputation and hospital environment

Ranking methodology

  • For the best multi-speciality hospital in India
    The experts nominated top five multi-speciality hospitals in India and ranked as well as rated them on seven different attributes.
  • For the best multi-speciality in the city
    Experts also nominated top five multi-specialty hospitals in their respective cities based on research facilities and outputs and in terms of staff training programme. Their views were also sought on development related to health care industry.
India's Best Multi Speciality Hospital Megapolis Award 2013

The Week-Nielsen Research Survey

The survey was conducted in 15 Indian Cities including Delhi, Mumbai, Chennai, Kolkata, and Hyderabad.

Phase one - 22 Specialists and 20 general practitioners were taken into account for survey from four metros, Mumbai, Delhi NCR, Kolkata, and Chennai.

Phase 2- Face to face, telephonic and online interviews were conducted among 1,163 doctors across 15 cities among select specialties. All experts were required to have minimum five years of practice.

306 General practitioners and close about 850 specialties gave their opinion.

Parameters used for ranking are:

  • Competency of the Doctors
  • Infrastructure
  • Availability of multi-specialty
  • Patient care
  • Innovation in treatment
  • Overall reputation and hospital environment

Ranking Methodology

  • For the best Multi Specialty Hospital in India
    The experts nominated top five multi-specialty hospitals in India in rank order and rated them on seven different attributes.
  • For the best Multi Specialty Hospital in City
    Experts also nominated top five multi specialty hospitals in their respective cities based on research facilities and outputs and in terms of staff training programme. Views were also taken on developments related to health care industry.
Gold winner of Reader’s Digest Trusted Brand Award 2012

Reader’s Digest most trusted Brand Award2012 was the 14th year of these awards, which are conducted based on feedback from consumer surveys.

Questionnaires & direct feedback was sought from Asia’s key consumer markets, China, India, Hong Kong, Malaysia, Philippines, Singapore, Taiwan & Thailand. 43 different categories of products & services were taken into account for this survey,

The 6 attributes for the rating:

  • Value
  • Quality
  • Trustworthiness & Credibility
  • Understanding of consumer needs
  • Innovation
  • Social responsibility

Questions

  • Is the brand believable, safe to use & does it consistently deliver on the promises it makes?
  • Are the Brand’s Products or Services well-made or well designed?
  • Does the Brand offer good value for Money?
  • Does the Brand respond to and satisfy consumers’ changing needs?
  • Does the Brand regularly introduce product, features or services?
  • Does the Brand support the Community, employees, natural environment and practice good corporate ethics?

Ranking Methodology

  • The final rankings were arrived at by multiplying the number of consumers choosing the brand with the scores on these qualitative factors and incorporated population weighing factors to ensure the statistical accuracy of the results.
  • These awards were given in each of these markets as well as for the whole of Asia.

The Gold Trusted Brand award goes to category-leading brand/s that scores significantly higher than their rivals.

Accreditations

NABH ACCREDITATION

We are on par with the best in the world. The NABH accreditation certifies that and we are truly proud about it.

NABH is an acronym for National Accreditation Board for Hospitals & Healthcare Providers. NABH is a constituent Board of Quality Council of India (QCI), set up with co-operation of the Ministry of Health & Family Welfare, Government of India and the Indian Health Industry. This Board caters to the much desired needs of the consumers and has set standards for progress of the health industry. The board is set up to establish and operate accreditation programme for healthcare organizations. NABH have designed an exhaustive healthcare standard for hospitals and healthcare providers. This standard consists of stringent 600 plus objective elements for the hospital to achieve in order to get the NABH accreditation. These standards are divided between patient centered standards and organization centered standards. NABH accreditation helps planners to promote, implement, monitor and evaluate robust practice in order to ensure that it occupies a central place in the development of the health care system. Thus the objective of NABH accreditation is on continuous improvement in the organizational and clinical performance of health services, not just the achievement of a certificate or award or merely assuring compliance with minimum acceptable standards.

NABH is equivalent to JCI and other International standards including HAS (Haute Authorite de Sante), Australian Council on Healthcare Standards, the Japan Council for Quality in Health Care, and the National Committee for Quality Assurance in the United States. NABH standards have been accredited by ISQUA(International Society for Quality in Healthcare; an international body which grants approval to accreditation bodies in area of healthcare around the world). The approval of ISQua authenticates that NABH standards are in consonance with the global benchmarks set by ISQua. Hence making NABH accreditation at par with the world’s most leading hospital accreditations.

How does NABH accreditation help patients?

  • High quality care & safety
  • Service by credentialed staff
  • Your rights are respected & protected
  • Satisfaction is regularly evaluated
  • Assurance of practicing good patient care protocols
  • Better & controlled clinical outcome

Effectively, an NABH accreditation means that the hospital follows stringent standards and meets international benchmarks to provide highest quality of patient care & promotes culture of patient safety.

Our COO, Lt. Gen. Dr. V Ravishankar VSM (Retd.), with the award for India’s Most Trusted Brand- 2015.

India’s Best Multi-speciality Hospital in Metro

India's Best Multi Speciality Hospital Megapolis Award 2013

The Week No. 1 Super-speciality Hospital in Mumbai.

Runner-Up in the category India’s Most Popular Maternity Hospital.

Gold winner of Reader’s Digest Trusted Brand Award 2012

Lilavati Hospital among the Top 10 hospitals in India

NABH Accreditation

Lilavati Hospital among the Top 10 hospitals in India - 2013