Updates
Lilavati Hospital conducts Kidz Kidney Celebration Day and cherishes the journey of children with Kidney Transplantation

Lilavati Hospital and Research Centre has undertaken fifteen kidney transplants in children in last five years, two of which have been done free of cost. Our hospital, their doctors and nurses celebrated the wellness of these transplanted children and their happy families on the Kidz Kidneys Celebration Day event held on 23rd Dec.

The program included felicitation of transplanted children and their donors, talent show by the kids followed by fun activities. This program was also attended by future kidney transplant recipients and their family to have fruitful interaction and sharing of experiences with the transplanted children and their family.

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Lilavati Hospital wins "Patient Safety Hospital of the Year" award by Six Sigma Healthcare Excellence Awards 2017

Lilavati hospital was bestowed with the "Patient Safety Hospital of the Year'" award by Six Sigma Healthcare Excellence Awards 'Oscars of Healthcare' at a ceremony held on 23rd Dec,2017 at Taj Diplomatic Enclave,New Delhi.

After rigorous nomination process,through internal - external audit,deep analysis and top level juries judgement,Lilavati Hospital was declared as the Winner amongst 477 applications received across the World.

The jury were highly impressed with the level of activities undertaken by our hospital for Patient Safety and acknowledged our passion to CHANGE LIVES.

 

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Lilavati Hospital Introduces Hair Transplant Clinic

What is Hair Transplantation?

It is a surgical procedure by which permanent hair from regions of the scalp that normally never goes bald, such as the sides and lowers back of the head is transferred or redistributed into areas of permanent hair loss or thinning. In addition to scalp hair restoration hair transplants can also be used to restore eyelashes, eyebrows, facial hair and hair lost due to trauma on the scalp and on the body as well.

Hair naturally grows, in clusters of one, two, three, and sometimes four hairs, these clusters are called “follicular hair units. Hair Transplantation procedure imitates nature by relocating these naturally occurring “follicular hair units” from the donor area (i.e. the back and the sides of the head) to the recipient site (balding area)

Types of Hair Transplant procedures

Follicular Unit Transplantation (FUT/Strip)

In this a long, thin sliver of tissue is removed from the donor area from the back and sides of the scalp and the individual follicular units are removed from that strip via stereo-microscopic dissection. The wound edges are then closed leaving a single and generally fine scar

Follicular Unit Extraction (FUE)

In this hair is harvested through small circular incisions over a considerable larger area of the donor zone leaving tiny, round, white scars.

Who can benefit from hair transplantation?

Anyone who has experienced permanent hair loss may be an ideal candidate for hair restoration surgery, including:

• Men with male pattern baldness (also known as hereditary hair loss)

• Women with female pattern hair loss

• Men or women who want to restore or change the shape of their hairline(advancing the hair line).

• People with areas of scarring from injuries or “scarring” skin diseases, and also patients who experienced some hair loss after surgery, such as face lift procedures

• People who want to thicken or restore moustaches, eyebrows, eyelashes, and beards

• Men and women who want hair in an area where they have little or no hair

What happens during a hair transplant procedure?

Hair transplantation surgery is considered to be “minor day care surgery.”

Hair transplant procedures can take from 3–8 hours and are usually performed using local anesthesia on day care basis, often with some supplemental oral or IV medication for sedation. Patients are often awake, but feel very relaxed because of the effect of the sedative.

The donor areas, where the grafts have been harvested, are usually closed with sutures or surgical staples, except in the Follicular Unit Extraction technique (FUE), which does not require surgical closure. These are usually removed in 7–14 days.

Dissolvable sutures may occasionally be used in order to eliminate the need for you to return for suture removal. The recipient sites, where the grafts are placed on top are essentially small, superficial needle holes or slits in the skin of the scalp. Our surgeon will discuss with you the pros and cons of the various methods of both donor harvesting and transplanting the grafts.

At the end of the procedure either a very light dressing is applied or in many cases, the doctor will have you stay for brief observation and then allow you to leave with no dressing whatsoever. At the conclusion of the procedure the surgeon usually checks the final placement of the grafts, and the doctor or an assistant then explains the postoperative instructions, which are usually supplied in written form as well.

Services  Offered

·        Follicular Unit Extraction (FUE)

·        Follicular Unit Transplant (FUT/FUSS)

·        Body Hair Transplant (BHT)

·        Eyebrow restoration

·        Mustache and Beard Restoration

·        Scalp Micro Pigmentation (SMP)

Key Features of our Hair Transplant Clinic

·            Affordable hair transplant packages as compared to any other hair transplant centre

·            Surgery performed by qualified and experienced team of Plastic Surgeons and Dermatologists 

·            Natural looking results.

·            Safe & Evidence based approach.

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Lilavati Hospital's Bloom IVF & Fertility Clinic ranked No.1 in Mumbai

Lilavati Hospital's Bloom IVF & Fertility Clinic ranked No.1 in Mumbai ,2nd in West Zone and amongst Top 10 in India by All India Fertility & IVF Ranking Survey 2018 - Times of India

This research was conducted by i3rc Insights Pvt.Ltd.The research methodology consisted of 3 major modules i.e Desk Research , Factual Survey & Perceptual rating survey followed by scientifically developed  analysis & ranking process.

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Lilavati Hospital installs Philips Azurion 7F20 in its Cathlab.Its the first of its kind high end configuration system installed in India
Lilavati Hospital ranked amongst Top 10 Hospitals in India, 2nd in West Zone & Mumbai by THE WEEK NIELSEN Best Hospitals Survey 2017.

Lilavati Hospital ranked amongst Top 10 Hospitals in India, 2nd in West Zone & Mumbai by THE WEEK NIELSEN Best Hospitals Survey 2017. Five other specialities of our hospital are also ranked amongst Top 15

Other Specialities:

  • Gynaecology – Ranked 12th in India
  • Gastroenterology – Ranked 12th in India
  • Orthopaedics – Ranked 12th in India
  • Pulmonology – Ranked 12th in India
  • Neurology – Ranked 13th in India

Survey Methodology:

THE WEEK NIELSEN Best Hospitals Survey 2017 was conducted among specialities and general practitioners from 18 cities in October.

Study included preliminary phase where inputs were taken from a panel of highly experienced doctors. Thereafter, face to face and online interviews were conducted amongst 2,135 doctors. While the criterion required doctors to have minimum of five years practice in medicine, the average experience of the respondents was 16years. Sample size of Mumbai was 125.

The hospitals were judged on below parameters:

  • Competency of doctors (such as years of experience)
  • Infrastructure of the hospital
  • Patient Care
  • Hospital Environment
  • Innovation in treatment
  • Accessibility of the hospital

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Lilavati Hospital wins Best Multispeciality Hospital of the Year 2017

Lilavati Hospital and Research Centre is  designated as Best Multispeciality Hospital of the Year 2017 by Prime Time Global Healthcare Excellence Awards 2017 & Summit on 23 September 2017.

Global Healthcare Excellence Award 2017 is to recognize significant contribution and showcase the high goals and outstanding achievements through innovation, leadership, dedication and commitment in the healthcare sector.

We dedicate this award to ‘Team Lilavati’ and to our patients who have repeatedly patronized our services with utmost faith and confidence. Their constructive criticism, valuable feedback and suggestion inspire us towards bigger and better achievements.

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Lilavati Hospital receives “Trusted Hospital - 2017” by Reader’s Digest

Lilavati Hospital received the “Trusted Hospital - 2017” by Reader’s Digest (voted by consumers)

·         Ranked amongst Top 20 Private Sector Hospitals Nationally and in Mumbai

·         Rated amongst Top 10 in Mumbai for specialitities like Oncology, Cardiology, Critical Illness, Orthopaedics and   Gynaecology

Survey Details

Reader’s Digest Trusted Hospital survey was conducted by IPSOS .IPSOS surveyed a targeted sample of consumers in cities across India to identify private sector hospitals that they trust. The respondents were between 31-65 yrs and were the decision-makers for their families and themselves.

Respondents were asked to rate their degree of awareness and familiarity with the hospitals. The hospitals were then rated against criteria that lend them substantial credibility

Final ranking was done by creating a single trust index for each hospital, by determining the weightage of each driver of trust and calculating the score given to a hospital by each respondent. The average rating for each hospital was arrived at by aggregating scores given to the hospital by each respondent.

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Lilavati Hospital is conferred with “Centre for Excellence” in teaching for DNB Programme- NBE accredited hospital by Association of National Board Accredited Institutions (ANBAI)

Lilavati Hospital is conferred with “Centre for Excellence” in teaching for DNB Programme- NBE accredited hospital by Association of National Board Accredited Institutions (ANBAI)

ANBAI is an apex organization of leading hospitals and medical institutions in India that are accredited by the National Board of Examinations (NBE), which administers the prestigious Diplomate National Board (DNB) and Fellow National Board (FNB) Programmes. This year ANBAI instituted National awards to honor the contributions made by eminent institutions/hospitals to further the cause of medical education quality and excellence in the country. The investiture ceremony was organized in New Delhi by ANBAI as per NBE’s guidelines and the awardees were selected by panel of eminent jury members.

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Department of Nuclear Medicine installs a new PET technique for NETs and Prostate Cancer

With newer developments in Oncology, there is a new focus on targeted imaging. Targeted imaging are aimed at various specific receptors therefore making them more specific and sensitive. Lilavati Hospital has installed this setup. Addition of this technology has given us an edge  in the management of neuroendocrine tumours (NETs ) and prostate cancer. By doing so we have added one more feather in our cap and once again proven our strive to provide the best services to our patients with the highest regards to quality, patient safety and patient satisfaction.

The utility of 68Ga-DOTA peptide PET/CT is well-established and can influence many aspects of NET management including staging patients with already diagnosed NETs, detection of sites of recurrence in patients with treated NETs (restaging), diagnosis of patients suspected of having NET based on clinical features or biochemical evidence of hormone excess, selection of potential candidates for cold somatostatin analogue or peptide receptor radionuclide therapy (PRRT) and monitoring response to therapy in such patients.

Introduction of 68Ga-PSMA PET/CT imaging has revolutionized prostate cancer imaging. At Lilavati Hospital, with the availability of PSMA-PET ,imaging patients now have a new option of detecting prostate cancer cells anywhere in the body more accurately than the traditional methods. The PSMA-PET imaging test works by marking an antigen site which is present on the surface of prostate cancer cell and it is referred as PSMA, with a radioactive peptide, Gallium-68. This process allows the cancer cells to be detected wherever they are located, including outside of the pelvic region and allows doctors to make more accurate treatment decisions. Since the imaging technique involves the whole body it allows complete staging of the local tumor and possible lymph nodes, visceral or bone metastases with high accuracy in single examination. Moreover, it has become an excellent staging tool for recurrent prostate cancer even at early stage and low PSA levels. Ga68-PSMA has high sensitivity for diagnosis, staging, restaging, evaluation of therapy response and prognostication in prostate cancer.

Apart from the above-mentioned clinical applications this new technique is also used for infection imaging in selective clinical conditions like malignant otitis media, joint infection, post surgical infections etc.

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Lilavati hospital is yet again adjudged amongst the Top 10 Multispecialty Hospitals of India and amongst Top 3 Hospitals in West Zone in “Times of India - All India Multispecialty Hospital Ranking Survey 2017"

The objective of this research was to arrive at a list of Top 10 Super Speciality Hospitals in India.The specialities that were included in the research were Cardio Sciences,Gastroenterology and Hepatology,Urology, Nephrology ,Neuro Sciences,Oncology ,Gynaecology & Obstetrics,Paediatrics ,Emergency & Trauma.

This research has 3 major modules i.e Desk Research , Factual survey & Perceptual Rating survey followed by scientifically developed analysis & ranking process.

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Operative Spine Forum at Lilavati Hospital
Team Lilavati participates in Thane Marathon
Lilavati Hospital Introduces Heart Failure Clinic
Lilavati Hospital introduces Pediatric package
Lilavati Hospital receives “Trusted Hospital 2016” from Reader’s Digest
Lilavati Hospital introduces Urodynamic studies
Lilavati Hospital Introduces PET Scan Facility

The Lilavati hospital Nuclear Medicine department has installed a new SIEMENS BIOGRAPH PET-CT machine. It has high resolution of 2mm which produces high definition images and has large bore in its gantry and the patient’s bed is comfortable with smooth motion due to a magnetic principle incorporated in it. These THREE points make it different than the currently existing PET-CT machines in the city of Mumbai. The Time-Of-Flight technique has increased sensitivity resulting in use of less isotope and thereby reduced radiation burden to the patient, respiratory gating sensor based techniques have reduced artefacts.

The depth of nuclear medicine will be conducting research work in close collaboration with BARC using new isotopes in the field of Breast Cancer, infections and prostate cancer. The dept will install Gallium based PET scan procedures shortly for use in Neuroendocrine Tumors, Prostate cancers and certain types of Brain Tumors.

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Round the clock Pathology and Radiology OPD services
Lilavati hospital rank in Top 10, THE WEEK

THE WEEK-NIELSEN” survey for rating the best hospitals in the country has yet again adjudged “Lilavati Hospital” amongst the best hospital ranking 8th in the country. Eleven other specialties of our hospital are also ranked amongst the Top 15.

The survey was conducted on stringent quality measures by 2308 doctors, covering 19 cities from September 15 to November 4, 2015. The parameters for selection were Competency of doctors, quality of patient care, availability of multi-speciality facilities, overall reputation, infrastructure, innovation and hospital environment.

Snapshot –

  • IN INDIA - Ranked No. 8 “Best Multi-Speciality Hospital”
  • IN MUMBAI - Ranked No. 2 “Best Multi-Speciality Hospital”
  • IN WEST ZONE - Ranked No. 2 “Best Multi-Speciality Hospital”

OTHER SPECIALITIES –

  • Research Facilities – Ranked 9th in India
  • Orthopaedics – Ranked 11th in India
  • Cardiology – Ranked 10th in India
  • Opthalmology – Ranked 7th in India
  • Pulmonology – Ranked 10th in India
  • Oncology – Ranked 11th in India
  • Gastroenterology – Ranked 9th in India
  • Paediatrics – Ranked 14th in India
  • Diabetic Care - Ranked 7th in India
  • Gynaecology – Ranked 3rd in India
  • Neurology – Ranked 10th in India

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Latest SICU at Lilavati Hospital
Latest ICCU at Lilavati Hospital
Lilavati Hospital receives India's Most Trusted Brand Award
Coronary Graft Petency Flometer - State of Art technology

Another addition to our state of the art technology for efficient patient care

Lilavati Hospital is now equipped with Medistim VeriQC,Intraoperative ultrasound imaging machine system which first of its kind in India. This imaging system is used in Cardiac surgery to assess GRAFT flow/ perfusion in coronary bypass surgery. It enables the surgeon to locate intramyocardial coronaries which are not seen on surface of the heart.Cardiac surgeon can now assess the percentage of coronary block/ stenosis by epicardial Doppler probe to decide about the graftability of coronary vessel. Epiaortic ultrasound helps to avoid brain stroke from atherosclerotic plaques in ascending aorta andmeasurement of graft flow intraoperatively.

All these functional Imaging and blood flow measurements allows Cardiac surgeons to optimize surgical outcome in Heart surgery and prevent avoidable complications more accurately.

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Special Cardiac & Diabetes Package
Lilavati Hospital rated 8th Best Multispeciality Hospital in Inda by THE WEEK, Nov'2014

The Week - Nielsen Research Survey

The survey was conducted among specialists and general practitioners in 15 cities from September to October.
Interviews were conducted among 1,347 doctors. Only experts with 5 years of practice were consulted 303 general practitioners and Specialists were consulted.

Parameter used for ranking are:

  • Competency of doctors,
  • Patient Care
  • Availability of multispeciality
  • Reputation of infrastructure
  • Innovation and environment

Ranking Methodology

These expert nominated top 5 multispeciality hospital in India, top 5 multispeciality hospital in their cities, top 5 hospital in their specialty, Top 5 in Medical education and top 5 in research facility , output and staff training programme.

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Lilavati Hospital rated as TOP Multispeciality Hospital in Mumbai by THE WEEK, Nov 2014

The Week - Nielsen Research Survey

The survey was conducted among specialists and general practitioners in 15 cities from September to October.
Interviews were conducted among 1,347 doctors. Only experts with 5 years of practice were consulted 303 general practitioners and Specialists were consulted.

Parameter used for ranking are:

  • Competency of doctors,
  • Patient Care
  • Availability of multispeciality
  • Reputation of infrastructure
  • Innovation and environment

Ranking Methodology

These expert nominated top 5 multispeciality hospital in India, top 5 multispeciality hospital in their cities, top 5 hospital in their specialty, Top 5 in Medical education and top 5 in research facility , output and staff training programme.

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Lilavati Hospital, Most Popular Maternity Hospital

Lilavati Hospital is the winner in the catagory of Most Popular Maternity Hospital (All India) in the 2nd edition of Child Most Popular Awards 2014 from Child India Magzine.

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New state of the art pysiotherapy
ASR Hip Replacement done at Lilavati Hospital between 2006 to 2012
Sr.No NATURE OF OPERATION PATIENT NAME SEX AGE
1 THR (LT) Mr. Amirali Mulji Altani M 70
2 THR (RT) Mr. Ashok B. L. M 54
3 THR (RT) Mr. Prushottam Das M 64
4 THR (LT) Mrs. Vimal Ramakant Patil F 55
5 THR (REVISION) Mr. Prabhavati Bachubhai Muchhala M 75
6 THR (RT) Mr. Jayesh Dalpat Rai Mehta M 43
7 THR (RT) Mr. Umer Saiyad M 53
8 THR (LT) Mrs. Nimisha Prashant Mehta F 43
9 THR (LT) Mrs. Razia Zafir Ameen F 62
10 THR (RT) Mrs. Jayashree M Anaokar F 57
11 THR (LT) Mrs. Ashabai Prakash Tulse F 39
12 THR (RT) Mrs. Hansbai L. Maheshvari F 45
13 THR (LT) Mr. Ganpat B. Rathod M 35
14 THR (RT) Mr. Srichand B. Manghwani M 55
15 THR (RT) Mrs. Rani T. Kukreja M 65
16 THR (BILATERAL) Mr. Ambadas J. Khaire F 57
17 THR (LT) Mrs. Usha P. Singhal F 57
18 THR (LT) Mrs. Madhuri Padh F 63
19 THR (LT) Mr. Sameer Chunilal Bheda M 36
20 THR (LT) Mrs. Jyoti Shah F 64

For Follow-up please contact the doctor who has performed the surgery and/or Lilavati Hospital.

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India Healthcare Awards 2013

"Lilavati Hospital and Research Centre has been honored with prestigious healthcare award second time in a row for the BEST MULTI SPECIALTY HOSPITAL – METRO category at a ceremony held in New Delhi. The event was presided by Montek Singh Ahluwalia, Deputy Chairman – Planning Commission, Govt. of India.

Lilavati Hospital and Research Centre has been honored with prestigious healthcare award for the BEST MULTI SPECIALTY HOSPITAL – METRO category at a ceremony held in New Delhi. The event was presided by Montek Singh Ahluwalia, Deputy Chairman – Planning Commission, Govt. of India.

The India Healthcare Awards, in association with CNBC TV-18 and ICICI Lombard General Insurance, is a unique platform that recognizes India’s best healthcare providers.

Dr. Narendra Trivedi, COO at Lilavati Hospital said “We are extremely proud to have received this recognition. Lilavati Hospital invests in state-of-the-art biomedical instruments and equipments for diagnostic and patient care.”

India Healthcare Awards has become the benchmark for recognizing the best healthcare facilities in India and the short listing of hospitals for the final round was based on a robust multi-phase methodology by IMRB, India’s leading research agency.

“These esteemed awards were only possible with the commitment, dedication and devotion of all our staff members. This recognition reiterates our motto which is ‘More than Health Care, Human Care’. It is an honor to know that we are able to contribute significantly to our country’s rapidly growing Healthcare industry” said Mr Chetan Mehta, Trustee of the Lilavati Hospital & Research Centre.

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Save and Empower the Girl Child : An Initiative by Doctors of Lilavati Hospital

Doctors of Lilavati hospital feel that they need to play in protecting Girl Child from deliberate harm to ensuring her well-being, from conception to adulthood. They may as concept formers and advice givers play a major role in correcting the distorted views that parts of society have formed, and are passing on to their future generations.

On 11th April 2012, through a mega event at J W Marriot, Mumbai; Lilavati Hospital and Research Centre (LHRC) launched its most ambitious campaign – “Save and Empower the Girl Child.” Lilavati hospital’s doctors have taken this initiative. The event was organized by LHRC and coordinated by Ms. Poonam Dhillon. Leading bollywood fashion designer Mr. Manish Malhotra paid tribute to the cause with his spectacular fashion show. Dignitaries from the various fields came in to support the noble cause and grace the occasion.

Leading Gynaecologist & IVF Expert, Dr. Hrishikesh Pai was the Chairman of the Organizing Committee. The core organizing committee consisted of leading Gynecologists - Dr. Kiran Coelho as Convener, Dr. Nandita Palshetkar, Dr. Rishma Pai and Dr. Deepak Ugra.

Chief Guest of the evening Kajol said, ’her father never for a moment regretted the fact that he did not have a son’. The actress further said ’children are God’s gift and no one has right to harm a little child or take anyone’s life’, she then urged ’I think the country needs to stand up and take notice about saving the girl child. In today’s time people should not think that women are less that men.I don’t think it is like that today. Basically, it is wrong and illiterate attitude’, she then concluded ‘it is very important and essential to join ‘SAVE AND EMPOWER THE GILR CHILD’ initiative.It is a nice cause and I am happy to be here to support it’.

Leading Tennis Player Leander Paes said,’the best thing we can do to our children is to let live their dreams like my parents did for me’ he further waxed eloquent about the role of a woman in a man’s life be it mother,sister or daughter.He then praised significant roles played by his wife Rhea and his lovely daughter in his life’s success.

Designer Manish Malhotra said,’A baby girl is one of the most beautiful miracles in one’s life. This is an opportunity to reach out to people at large. So I am not just dressing celebrities and models but respected doctors and politicians too,the show is about real people. Everyone has come forward with a genuine desire to support and create awareness towards the cause.When it comes to women power,I am all for it’.

Event show stopper, Sushmita Sen said,’I am happy that Lilavati Hospital is doing this.They are doing this initiative for saving the girl child, which is a powerful thing.’God bless Lilavati Hospital’. I am happy that so many people are here to support, and I am blessed to be here,she further said,’there are very strong laws and acts in our country but they have not been implemented in the right way.Either the case dosent start early or if it starts,iy gets delayed. We all are examples of the fact that givena change we prove ourselves. Its a matter of having that faith’.

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Latest 3 Tesla Digital Broad Band MRI
Healthier CT Scanner – 1st of its Kind in Western Region
Lilavati Hospital – NABH Accredited Healthcare Provider

NABH is an acronym for National Accreditation Board for Hospitals & Healthcare Providers. NABH is a constituent Board of Quality Council of India (QCI), set up with co-operation of the Ministry of Health & Family Welfare, Government of India and the Indian Health Industry. This Board caters to the much desired needs of the consumers and has set standards for progress of the health industry. NABH is a member of the International Society for Quality in Health Care [ISQua] and thus NABH standard is recognized globally.

The board is set up to establish and operate accreditation programme for healthcare organizations. NABH have designed an exhaustive healthcare standard for hospitals and healthcare providers. This standard consists of stringent 600 plus objective elements for the hospital to achieve in order to get the NABH accreditation. These standards are divided between patient centered standards and organization centered standards. NABH accreditation helps planners to promote, implement, monitor and evaluate robust practice in order to ensure that it occupies a central place in the development of the health care system. Thus the objective of NABH accreditation is on continuous improvement in the organizational and clinical performance of health services, not just the achievement of a certificate or award or merely assuring compliance with minimum acceptable standards.

How NABH accreditation helps patients:
In an NABH accredited hospital, there is a strong focus on the following:

  • Patient rights and benefits
  • Patient safety
  • Control and prevention of infections
  • Practicing good patient-care protocols e.g. special care for vulnerable groups, critically ill patients
  • Better and controlled clinical outcome.

So, if a hospital is NABH accredited, the patient can be rest assured that the hospital follows stringent standards as laid down by the accreditation body for providing best in patient care comparable to any international hospital of repute.

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Lilavati Hospital – Gold Award Winner of Reader’s Digest Trusted Brand Award 2012

Reader’s Digest Most Trusted Brand Awards:
2012 is the 14th year in which Reader’s Digest Asia presented its annual trusted brand survey based on the consumer feedback.

Thousands of questionnaires were sent out to get responses; also direct feedbacks were taken from Asia’s key consumer markets- China, HongKong, India, Malaysia, Phillipines, Singapore, Taiwan and Thailand. 43 categories of Product and services were taken into account for the survey.

Six attributes used for each Brand to be rated:

  • Value
  • Quality
  • Trustworthiness & Credibility
  • Understanding of consumer needs
  • Innovation
  • Social responsibility

Questions asked to Survey participants were:

  • Is the brand believable, safe to use & does it consistently deliver on the promises it makes?
  • Are the Brand’s Products or Services well-made or well designed?
  • Does the Brand offer good value for Money?
  • Does the Brand respond to and satisfy consumers’ changing needs?
  • Does the Brand regularly introduce product, features or services?
  • Does the Brand support the Community, employees, environment and practice good corporate ethics?

Ranking Methodology:

Final ranking were reached by multiplying the no. of consumers choosing the brand with the scores on these qualitative factors and incorporated population weighting factors to ensure the statistical accuracy of the results.

Awards were made in each of the eight markets as well as on an Asia-wide basis.

Gold Trusted Brand award goes to category-leading brand/s that scores significantly higher than their rivals.

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Lilavati Hospital - Amongst Top 10 Hospitals of India 2013

The Week - Nielsen Research Survey

The survey was conducted in 15 Indian Cities including Delhi, Mumbai, Chennai, Kolkata, and Hyderabad.

Phase one- 22 Specialists and 20 general practitioners were taken into account for survey from four metros, Mumbai, Delhi NCR, Kolkata, and Chennai.

Phase 2- Face to face, telephonic and online interviews were conducted among 1,163 doctors across 15 cities among select specialties. All experts were required to have minimum five years of practice.

306 General practitioners and close about 850 specialties gave their opinion.

Parameter used for ranking are:

  • Competency of the Doctors
  • Infrastructure
  • Availability of multi-specialty
  • Patient care
  • Innovation in treatment
  • Overall reputation and hospital environment

Ranking Methodology

  • For the best Multi Specialty Hospital in India
    The experts nominated top five multi-specialty hospitals in India in rank order and rated them on seven different attributes.
  • For the best Multi Specialty Hospital in City
    Experts also nominated top five multi specialty hospitals in their respective cities based on research facilities and outputs and in terms of staff training programme. Views were also taken on developments related to health care industry.

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Lilavati Hospital - Best Multispecialty Hospital of Mumbai 2013

The Week - Nielsen Research Survey

The survey was conducted in 15 Indian Cities including Delhi, Mumbai, Chennai, Kolkata, and Hyderabad.

Phase one- 22 Specialists and 20 general practitioners were taken into account for survey from four metros, Mumbai, Delhi NCR, Kolkata, and Chennai.

Phase 2- Face to face, telephonic and online interviews were conducted among 1,163 doctors across 15 cities among select specialties. All experts were required to have minimum five years of practice.

306 General practitioners and close about 850 specialties gave their opinion.

Parameter used for ranking are:

  • Competency of the Doctors
  • Infrastructure
  • Availability of multi-specialty
  • Patient care
  • Innovation in treatment
  • Overall reputation and hospital environment

Ranking Methodology

  • For the best Multi Specialty Hospital in India
    The experts nominated top five multi-specialty hospitals in India in rank order and rated them on seven different attributes.
  • For the best Multi Specialty Hospital in City
    Experts also nominated top five multi specialty hospitals in their respective cities based on research facilities and outputs and in terms of staff training programme. Views were also taken on developments related to health care industry.

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