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Introduction:

*Do no harm to patient*

This is one of the principle in practice of medicine, and infection prevention plays significant role.

We at Lilavati Hospital and Research Centre came up with an innovative idea of creating awareness by learning with fun in various aspect of infection control.

Topics such as vaccine and vaccine preventable disease, Biomedical waste management, prevention of Healthcare associated infections, Antimicrobial stewardship, prevention of needle stick injury and blood/body fluid exposure, Hand hygiene and Isolation precautions were covered.

Lilavati Hospital staff, Resident doctors and Consultants participated in it with full zeel and enthusiasm and made it a great success..

The whole idea was not only infection control, rather its infection "In Control".

To know more:

1. Don’t Wait Vaccinate:

• Vaccines have reduced morbidity and mortality of many diseases.
• Intensified Mission Indradhanush 4.0 has been planned to reach out to unvaccinated and partially vaccinated children and pregnant women all over India.
• Children and adolescents - Typhoid conjugate vaccine, single dose.
• HPV vaccine - adolescent girls 9- 18 years which prevents invasive cervical cancer.
• Need to spread awareness of adult immunization
• Pneumococcal vaccines in immucompromised and patients above 65 years of age which prevent and decrease invasive pneumococcal disease related mortality.
• In women MMR and varicella vaccination has a major role before pregnancy.
• Rabies pre and post exposure prophylaxis along with use of monoclonal antibodies whenever indicated 
• Need of annual vaccination with influenza vaccine, 2 weeks before flu season in children, healthcare workers, immunocomprimised and elderly population. 
• New herpes zoster vaccine for elderly population to decrease incidence and severity of herpes zoster illness. 
• Hepatitis B vaccination for all health care workers and protective hepatitis b antibody titres. 
• Over the years, vaccines have prevented countless cases of disease and saved millions of lives. Vaccination is important part of family and public health. 

2. A tale of antibiotic

• Infections due to drug resistance are the leading cause of death around the world.
• There are no new higher antibiotics in pipeline, and we can’t rely on the current in-use higher antibiotics against the pan-drug resistant bugs. Therefore, the only option left is preserving the current antibiotics in use.
• Preserving indicates- Appropriate use, judicious use, No misuse, no abuse, no over use of antibiotics.
• We at Lilavati Hospital and Research Centre have a stringent antibiotic policy as well as surveillance protocols to prevent drug resistance and pledge towards Antimicrobial Stewardship Programme.

3. Hand Hygiene Day

• Hand hygiene and Isolation precautions
• Most common mode of transmission of pathogen is via our Hands.
• There is substantial evidence of relationship between hand hygiene and health care associated infections, which says that hand hygiene reduces the risk of infection.
• Alcohol based hand rub / hand hygiene with soap and water should be followed with proper steps whenever there is opportunity amongst the five moments as recommended by WHO.
• Isolation precautions create a barrier between patient and microorganisms and thereby, prevent cross- infections. 
• We at Lilavati Hospital and Research centre are proactively practicing standard precautions and transmission based precaution as and when needed for patient protection.
• Transmission based precautions are practiced in the form of –Airborne isolation precaution, Droplet isolation precaution, Contact isolation precaution and Protective isolation precaution; as and when needed.

4. Bio medical waste management

Biomedical Waste(BMW) Management and its importance

• BMW is generated by healthcare facilities and can be hazardous and infectious. 
• Improper handling can lead to health hazards, so collection, segregation, transportation, treatment, and disposal of BMW are important steps in its management. 
• “success of BMW management depends on segregation at the point of generation” 
• The color coding of bins, the use of technologies such as incineration and autoclaving, and attention to environmental impacts are also highly crucial. 
• BMW management aims to reduce waste volume and ensure proper disposal, hence the basic principle of the management of BMW is Reduce, Reuse, and Recycle-the 3Rs
• All those involved should strive to make the environment safer.
• We at Lilavati Hospital and Research centre are committed for proper handling, Segregation, treatment, safe disposal and transfer to the final waste treatment plant.

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We proudly announces launch of state of the art Molecular testing laboratory for better medical outcomes being established in 2^nd floor Pathology department.

Instrumentation ( Model QIAGEN )

QIAGEN is a true Molecular Workflow solution provider which was the biotech Company . It is one stop solution for any molecular lab with their unique and robust solution.

 Applications

Our hospital will offer many molecular assays, such as: Infectious Diseases, SARS-CoV-2 (COVID-19) and Related Tests, Haematology/ Haemato-oncology, Oncology (Solid Tumors), Neurology and Paediatric Neurology, Reproductive and Women's Health, Paediatrics and Paediatric Endocrinology, Nephrology

 Infectious Disease

• Adenovirus
• SARS-CoV 2
• Chikungunya Virus
• Dengue Virus Hepatitis (A,B,C,D,E)
• Parvovirus B19
• Enterovirus
• Infuenza, Malaria
• Dengue, Fever Panel
• Virology Profiles

Oncology

• BCR-ABL
• JAK-2
• Factor V Leiden
• PML-RARA bcl 1
• EGFR
• CALR
• WT1
• IDH1/2
• PDGRRA
• Leukaemia Multiplex PCR
• PITX2
• BRAF
• KRAS

Transplant  

• Cytomegalovirus
• Epstein Barr Virus
• BK Polyoma virus
• HLA DNA Typing
• Herpes simplex virus
• Varicella Zooster virus

TB Management

• AFB DNA Detection
• MTB Detection and Rifampicin Resistance

Sexual and Reproductive Health

• HPV –Human Papilloma virus
• Rubella Virus
• N. Gonorrhoea         
• Herpes simplex virus
• Cervical cancer screening Profiles
• Chlamydia

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FAQs

Which vaccine is administered at Lilavati Hospital?

COVISHIELD

What is the cost of vaccination?

The government facilities across the country will carry out the vaccination drive at no cost, whereas private hospitals can levy up to ₹385 per person per dose.

What if I am not registered and want to come walk-in?

We highly recommend you to register and book the site & slot for any inconvenience and smooth conduct of vaccination process. Since only few slots are available for walk-ins (on spot) we cannot assure you administration of vaccine on your arrival.

What is the process for the second dose?

After the first dose, the beneficiary will be automatically given a scheduled appointment for the second dose at the same centre. However, if the beneficiary has moved to another city, the appointment can be rescheduled at the nearest vaccination centre in that city.

How will I get my vaccination certificate?

To download COVID vaccination e-certificate you need to download Aarogya Setu app from Google Play Store for android devices and AppStore on iOS devices. Follow the steps to download certificate:

• Open ‘Aarogya Setu’ app.
• Once the app opens, turn on Bluetooth to get access to the application.
• Now, head to Co-WIN section located on the right hand side of your screen
• You will now see three options namely Vaccination Information, Vaccination Certificate,and Vaccination Dashboard.
• Head to ‘Vaccination Certificate’ by simply tapping on ‘Proceed’.
• Enter the 14-digit Beneficiary ID.
• Now, tap on ‘ GET CERTIFICATE’ option.
• Your vaccination certificate will be downloaded to your device.

Note: You can only receive vaccination certificate if you have at least received one dose of vaccine. You must also have the 14-digit Beneficiary code with you. Also, you need to be registered on Co-WIN platform from the same mobile number that Aarogya Setu app was registered with.

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COVID-19 is an infectious viral disease which mainly attacks the lung and is transmitted through the droplets produced when an infected person coughs ,sneezes or exhales.

SYMPTOMS :

Patients are classified into : Asymptomatic and Symptomatic

Recovering from Covid-19 will be slow and the ability to return to everyday tasks will be gradual.

REHABILITATION IMPROVES HEALTH OUTCOMES OF COVID-19 PATIENTS AND BENEFITS THROUGH :

• Optimizing health and functioning outcomes of elderly and patients with pre-existing health conditions who may be more vulnerable to the effects of severe illness.Rehabilitation can be beneficial for achieving and maintaining their previous level of independence.
• Facilitating an early discharge.
• Reducing the risk of hospital readmissions.
• Improving overall psychological wellbeing.
• Improving the quality of life.

At LHRC physiotherapists have been at the forefront in providing the rehabilitation services to covid-19 affected patients since the beginning of the pandemic.

WE PROVIDE THE REHABILITATION SERVICES IN ALL THE 3 PHASES OF RECOVERY :

• Acute-ICU : Chest physiotherapy, Postural drainage positioning, Breathing techniques, Bed mobility.
• Subacute-Wards : Breathing retraining, Coping techniques, Relaxation techniques, Graded mobilization.
• Long term-Return to home :
  • Managing breathlessness : Breathing control, Positions to relieve breathlessness, Relaxation techniques, Coping techniques.
  • Airway clearance techniques : Postural drainage positions, Coughing and huffing techniques.
    Breathing techniques to clear airways and use of breathing instruments.
  • Energy conservation techniques : Positioning, Planning, Pacing, Prioritizing.
  • Functional training : Managing activities of daily living, Goal oriented activities, Return to your hobbies/related activities
  • Aerobic training : Monitored exercise regime will be prescribed to improve cardio respiratory endurance/overall fitness.
  • Strength training : Upper and lower body major muscle group strengthening exercises.

Timely reassessment and progression of exercises will be done by the cardio respiratory physiotherapists.

Covid-19 affected patients may experience remnant symptoms post discharge as well.Rehabilitation with trained physical therapists will aid them to regain their functional independence. So along with OPD services,we at LHRC are also available for VIDEO-BASED rehabilitation for all covid-19 affected patients.

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What is the rapid antigen detection test for Covid-19?

• It is a test on swabbed nasal samples that detects antigens (foreign substances that induce an immune response in the body) that are found on or within the SARS-CoV-2 virus. It is a point-of-care test, performed outside the conventional laboratory setting, and is used to quickly obtain a diagnostic result.

• In India, the ICMR has allowed the use of antigen detection kits developed by the South Korean company S D Biosensor. The kit, commercially called Standard Q COVID-19 Ag detection kit, comes with a with an inbuilt COVID antigen test device, viral extraction tube with viral lysis buffer and sterile swab for sample collection.

Principle: Rapid Chromatography

Advantages:

• On the positive side, antigen tests can be run quickly and produce results within one hour

• Antigen tests are important for the overall COVID-19 response, because they’re simple and cheap to make

• This type of test has the potential to scale to millions of tests per day.

Where will the test be used?

As of now, the kit will be used in containment zones or hotspots and healthcare settings.

• In containment zones, the test can be conducted on all symptomatic influenza-like illnesses. Asymptomatic direct and high-risk contacts with co-morbidities (lung disease, heart disease, liver disease, kidney disease, diabetes, neurological disorders and blood disorders) of a confirmed case are to be tested once between day 5 and day 10 of coming into contact.

• In healthcare settings, it can be used in three categories.

First, in all persons presenting influenza-like symptoms in a healthcare setting and suspected of having Covid-19 infection;

Second, in asymptomatic patients who are hospitalised or seeking hospitalisation, in the following high-risk groups — those chemotherapy, immunosuppressed patients including those who are HIV positive, patients diagnosed with malignant disease, transplant patients, elderly patients (over age 65) with comorbidities and

Third, in asymptomatic patients undergoing aerosol-generating surgical/non-surgical interventions such as elective/emergency surgical

Procedures like neurosurgery, ENT surgery, dental procedures, and non-surgical interventions like bronchoscopy and dialysis.

Is the test a confirmatory one for diagnosis of Covid-19?

According to the ICMR guidelines, if the test shows a positive result, it should be considered as true positive, and does not need reconfirmation. However, those who test negative in the rapid antigen test should then be tested by RT-PCR to rule out infection.

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Benefits

• Deep cleansing the skin
• Younger healthier skin
• Detoxification ,neutralising free radicals
• Slightly bubbling sensation
• Soothes sensitive skin and skin disorders

For Details contact : 9167025428

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The Lilavati hospital Nuclear Medicine department has installed a new SIEMENS BIOGRAPH PET-CT machine. It has high resolution of 2mm which produces high definition images and has large bore in its gantry and the patient’s bed is comfortable with smooth motion due to a magnetic principle incorporated in it. These THREE points make it different than the currently existing PET-CT machines in the city of Mumbai. The Time-Of-Flight technique has increased sensitivity resulting in use of less isotope and thereby reduced radiation burden to the patient, respiratory gating sensor based techniques have reduced artefacts.

The depth of nuclear medicine will be conducting research work in close collaboration with BARC using new isotopes in the field of Breast Cancer, infections and prostate cancer. The dept will install Gallium based PET scan procedures shortly for use in Neuroendocrine Tumors, Prostate cancers and certain types of Brain Tumors.

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“THE WEEK-NIELSEN” survey for rating the best hospitals in the country has yet again adjudged “Lilavati Hospital” amongst the best hospital ranking 8th in the country. Eleven other specialties of our hospital are also ranked amongst the Top 15.

The survey was conducted on stringent quality measures by 2308 doctors, covering 19 cities from September 15 to November 4, 2015. The parameters for selection were Competency of doctors, quality of patient care, availability of multi-speciality facilities, overall reputation, infrastructure, innovation and hospital environment.

Snapshot –

• IN INDIA - Ranked No. 8 “Best Multi-Speciality Hospital”
• IN MUMBAI - Ranked No. 2 “Best Multi-Speciality Hospital”
• IN WEST ZONE - Ranked No. 2 “Best Multi-Speciality Hospital”

OTHER SPECIALITIES –

• Research Facilities – Ranked 9th in India
• Orthopaedics – Ranked 11th in India
• Cardiology – Ranked 10th in India
• Opthalmology – Ranked 7th in India
• Pulmonology – Ranked 10th in India
• Oncology – Ranked 11th in India
• Gastroenterology – Ranked 9th in India
• Paediatrics – Ranked 14th in India
• Diabetic Care - Ranked 7th in India
• Gynaecology – Ranked 3rd in India
• Neurology – Ranked 10th in India

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Another addition to our state of the art technology for efficient patient care

Lilavati Hospital is now equipped with Medistim VeriQC,Intraoperative ultrasound imaging machine system which first of its kind in India. This imaging system is used in Cardiac surgery to assess GRAFT flow/ perfusion in coronary bypass surgery. It enables the surgeon to locate intramyocardial coronaries which are not seen on surface of the heart.Cardiac surgeon can now assess the percentage of coronary block/ stenosis by epicardial Doppler probe to decide about the graftability of coronary vessel. Epiaortic ultrasound helps to avoid brain stroke from atherosclerotic plaques in ascending aorta andmeasurement of graft flow intraoperatively.

All these functional Imaging and blood flow measurements allows Cardiac surgeons to optimize surgical outcome in Heart surgery and prevent avoidable complications more accurately.

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Majority of blood banks in city are cheating patients

By Jyoti Shelar, Mumbai Mirror | Mar 31, 2015, 12.00 AM IST

An FDA probe against 19 blood banks, including those attached to leading hospitals, has revealed that just three of them - Hinduja, Lilavati, and BD Petit Parsee Hospital - were charging patients correctly.

The Food and Drug Administration (FDA) probe into 19 blood banks in the city has found that majority of them have been charging more than the rates prescribed by the state government.

According to the FDA's joint commissioner, Sanjay Patil, only three blood banks- attached to Hinduja Hospital, Lilavati Hospital and BD Petit Parsee General Hospital - were found to be accurately charging patients. "The remaining 16 blood banks were over charging anywhere between Rs. 50 and Rs. 500," Patil said.

A government resolution dated June 2014 has set Rs. 1,450 as the price for one unit of whole blood, Rs. 1,450 for packed red cells, Rs. 400 for fresh frozen plasma, Rs. 400 for one unit of platelets, and Rs. 250 for cryo precipitate.

In November last year, the FDA officials inspected 309 blood banks across the state, of which 72 were found to have discrepancies in charging process. Out of the 72 blood banks, 19 were from Mumbai.

"Detailed inquiry was conducted in all these 72 blood banks including 19 in Mumbai, and merely three were given clean chit," Patil said, adding that in Mumbai, blood banks of leading hospitals such as Jaslok, Breach Candy, Cumballa Hill, the Bombay Hospital, Asian Heart Institute, Prince Aly Khan, Kokilaben Dhirubhai Ambani, SevenHills Hospital, Raheja and Fortis were found to be overcharging patients. Among the independent blood banks, the Borivali Blood Bank, Suburban Hightech (Malad), Manas Serological (Jogeshwari), West Coast (Mahim), SR Mehta Cardiac Instate (Sion) and Ashirwad (Dadar) were found to be over charging patients.

While the FDA had already issued show cause notices to the blood banks, the names have also been sent to the State Blood Transfusion Council (SBTC) for action. "After we issued notices, these blood banks have corrected their rates.

However, action has to be taken as they were found over charging during the inquiry," Patil said, adding that there is no act or clause under which FDA can take action. "Since SBTC has the powers, they will have to initiate action," he said.

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The Week - Nielsen Research Survey

The survey was conducted among specialists and general practitioners in 15 cities from September to October.
Interviews were conducted among 1,347 doctors. Only experts with 5 years of practice were consulted 303 general practitioners and Specialists were consulted.

Parameter used for ranking are:

• Competency of doctors,
• Patient Care
• Availability of multispeciality
• Reputation of infrastructure
• Innovation and environment

Ranking Methodology

These expert nominated top 5 multispeciality hospital in India, top 5 multispeciality hospital in their cities, top 5 hospital in their specialty, Top 5 in Medical education and top 5 in research facility , output and staff training programme.

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The Week - Nielsen Research Survey

The survey was conducted among specialists and general practitioners in 15 cities from September to October.
Interviews were conducted among 1,347 doctors. Only experts with 5 years of practice were consulted 303 general practitioners and Specialists were consulted.

Parameter used for ranking are:

• Competency of doctors,
• Patient Care
• Availability of multispeciality
• Reputation of infrastructure
• Innovation and environment

Ranking Methodology

These expert nominated top 5 multispeciality hospital in India, top 5 multispeciality hospital in their cities, top 5 hospital in their specialty, Top 5 in Medical education and top 5 in research facility , output and staff training programme.

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Lilavati Hospital is the winner in the catagory of Most Popular Maternity Hospital (All India) in the 2nd edition of Child Most Popular Awards 2014 from Child India Magzine.

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For Follow-up please contact the doctor who has performed the surgery and/or Lilavati Hospital.

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"Lilavati Hospital and Research Centre has been honored with prestigious healthcare award second time in a row for the BEST MULTI SPECIALTY HOSPITAL – METRO category at a ceremony held in New Delhi. The event was presided by Montek Singh Ahluwalia, Deputy Chairman – Planning Commission, Govt. of India.

Lilavati Hospital and Research Centre has been honored with prestigious healthcare award for the BEST MULTI SPECIALTY HOSPITAL – METRO category at a ceremony held in New Delhi. The event was presided by Montek Singh Ahluwalia, Deputy Chairman – Planning Commission, Govt. of India.

The India Healthcare Awards, in association with CNBC TV-18 and ICICI Lombard General Insurance, is a unique platform that recognizes India’s best healthcare providers.

Dr. Narendra Trivedi, COO at Lilavati Hospital said “We are extremely proud to have received this recognition. Lilavati Hospital invests in state-of-the-art biomedical instruments and equipments for diagnostic and patient care.”

India Healthcare Awards has become the benchmark for recognizing the best healthcare facilities in India and the short listing of hospitals for the final round was based on a robust multi-phase methodology by IMRB, India’s leading research agency.

“These esteemed awards were only possible with the commitment, dedication and devotion of all our staff members. This recognition reiterates our motto which is ‘More than Health Care, Human Care’. It is an honor to know that we are able to contribute significantly to our country’s rapidly growing Healthcare industry” said Mr Chetan Mehta, Trustee of the Lilavati Hospital & Research Centre.

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Doctors of Lilavati hospital feel that they need to play in protecting Girl Child from deliberate harm to ensuring her well-being, from conception to adulthood. They may as concept formers and advice givers play a major role in correcting the distorted views that parts of society have formed, and are passing on to their future generations.

On 11th April 2012, through a mega event at J W Marriot, Mumbai; Lilavati Hospital and Research Centre (LHRC) launched its most ambitious campaign – “Save and Empower the Girl Child.” Lilavati hospital’s doctors have taken this initiative. The event was organized by LHRC and coordinated by Ms. Poonam Dhillon. Leading bollywood fashion designer Mr. Manish Malhotra paid tribute to the cause with his spectacular fashion show. Dignitaries from the various fields came in to support the noble cause and grace the occasion.

Leading Gynaecologist & IVF Expert, Dr. Hrishikesh Pai was the Chairman of the Organizing Committee. The core organizing committee consisted of leading Gynecologists - Dr. Kiran Coelho as Convener, Dr. Nandita Palshetkar, Dr. Rishma Pai and Dr. Deepak Ugra.

Chief Guest of the evening Kajol said, ’her father never for a moment regretted the fact that he did not have a son’. The actress further said ’children are God’s gift and no one has right to harm a little child or take anyone’s life’, she then urged ’I think the country needs to stand up and take notice about saving the girl child. In today’s time people should not think that women are less that men.I don’t think it is like that today. Basically, it is wrong and illiterate attitude’, she then concluded ‘it is very important and essential to join ‘SAVE AND EMPOWER THE GILR CHILD’ initiative.It is a nice cause and I am happy to be here to support it’.

Leading Tennis Player Leander Paes said,’the best thing we can do to our children is to let live their dreams like my parents did for me’ he further waxed eloquent about the role of a woman in a man’s life be it mother,sister or daughter.He then praised significant roles played by his wife Rhea and his lovely daughter in his life’s success.

Designer Manish Malhotra said,’A baby girl is one of the most beautiful miracles in one’s life. This is an opportunity to reach out to people at large. So I am not just dressing celebrities and models but respected doctors and politicians too,the show is about real people. Everyone has come forward with a genuine desire to support and create awareness towards the cause.When it comes to women power,I am all for it’.

Event show stopper, Sushmita Sen said,’I am happy that Lilavati Hospital is doing this.They are doing this initiative for saving the girl child, which is a powerful thing.’God bless Lilavati Hospital’. I am happy that so many people are here to support, and I am blessed to be here,she further said,’there are very strong laws and acts in our country but they have not been implemented in the right way.Either the case dosent start early or if it starts,iy gets delayed. We all are examples of the fact that givena change we prove ourselves. Its a matter of having that faith’.

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NABH is an acronym for National Accreditation Board for Hospitals & Healthcare Providers. NABH is a constituent Board of Quality Council of India (QCI), set up with co-operation of the Ministry of Health & Family Welfare, Government of India and the Indian Health Industry. This Board caters to the much desired needs of the consumers and has set standards for progress of the health industry. NABH is a member of the International Society for Quality in Health Care [ISQua] and thus NABH standard is recognized globally.

The board is set up to establish and operate accreditation programme for healthcare organizations. NABH have designed an exhaustive healthcare standard for hospitals and healthcare providers. This standard consists of stringent 600 plus objective elements for the hospital to achieve in order to get the NABH accreditation. These standards are divided between patient centered standards and organization centered standards. NABH accreditation helps planners to promote, implement, monitor and evaluate robust practice in order to ensure that it occupies a central place in the development of the health care system. Thus the objective of NABH accreditation is on continuous improvement in the organizational and clinical performance of health services, not just the achievement of a certificate or award or merely assuring compliance with minimum acceptable standards.

How NABH accreditation helps patients:
In an NABH accredited hospital, there is a strong focus on the following:

• Patient rights and benefits
• Patient safety
• Control and prevention of infections
• Practicing good patient-care protocols e.g. special care for vulnerable groups, critically ill patients
• Better and controlled clinical outcome.

So, if a hospital is NABH accredited, the patient can be rest assured that the hospital follows stringent standards as laid down by the accreditation body for providing best in patient care comparable to any international hospital of repute.

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Reader’s Digest Most Trusted Brand Awards:
2012 is the 14th year in which Reader’s Digest Asia presented its annual trusted brand survey based on the consumer feedback.

Thousands of questionnaires were sent out to get responses; also direct feedbacks were taken from Asia’s key consumer markets- China, HongKong, India, Malaysia, Phillipines, Singapore, Taiwan and Thailand. 43 categories of Product and services were taken into account for the survey.

Six attributes used for each Brand to be rated:

• Value
• Quality
• Trustworthiness & Credibility
• Understanding of consumer needs
• Innovation
• Social responsibility

Questions asked to Survey participants were:

• Is the brand believable, safe to use & does it consistently deliver on the promises it makes?
• Are the Brand’s Products or Services well-made or well designed?
• Does the Brand offer good value for Money?
• Does the Brand respond to and satisfy consumers’ changing needs?
• Does the Brand regularly introduce product, features or services?
• Does the Brand support the Community, employees, environment and practice good corporate ethics?

Ranking Methodology:

Final ranking were reached by multiplying the no. of consumers choosing the brand with the scores on these qualitative factors and incorporated population weighting factors to ensure the statistical accuracy of the results.

Awards were made in each of the eight markets as well as on an Asia-wide basis.

Gold Trusted Brand award goes to category-leading brand/s that scores significantly higher than their rivals.

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The Week - Nielsen Research Survey

The survey was conducted in 15 Indian Cities including Delhi, Mumbai, Chennai, Kolkata, and Hyderabad.

Phase one- 22 Specialists and 20 general practitioners were taken into account for survey from four metros, Mumbai, Delhi NCR, Kolkata, and Chennai.

Phase 2- Face to face, telephonic and online interviews were conducted among 1,163 doctors across 15 cities among select specialties. All experts were required to have minimum five years of practice.

306 General practitioners and close about 850 specialties gave their opinion.

Parameter used for ranking are:

• Competency of the Doctors
• Infrastructure
• Availability of multi-specialty
• Patient care
• Innovation in treatment
• Overall reputation and hospital environment

Ranking Methodology

• For the best Multi Specialty Hospital in India
  The experts nominated top five multi-specialty hospitals in India in rank order and rated them on seven different attributes.
• For the best Multi Specialty Hospital in City
  Experts also nominated top five multi specialty hospitals in their respective cities based on research facilities and outputs and in terms of staff training programme. Views were also taken on developments related to health care industry.

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The Week - Nielsen Research Survey

The survey was conducted in 15 Indian Cities including Delhi, Mumbai, Chennai, Kolkata, and Hyderabad.

Phase one- 22 Specialists and 20 general practitioners were taken into account for survey from four metros, Mumbai, Delhi NCR, Kolkata, and Chennai.

Phase 2- Face to face, telephonic and online interviews were conducted among 1,163 doctors across 15 cities among select specialties. All experts were required to have minimum five years of practice.

306 General practitioners and close about 850 specialties gave their opinion.

Parameter used for ranking are:

• Competency of the Doctors
• Infrastructure
• Availability of multi-specialty
• Patient care
• Innovation in treatment
• Overall reputation and hospital environment

Ranking Methodology

• For the best Multi Specialty Hospital in India
  The experts nominated top five multi-specialty hospitals in India in rank order and rated them on seven different attributes.
• For the best Multi Specialty Hospital in City
  Experts also nominated top five multi specialty hospitals in their respective cities based on research facilities and outputs and in terms of staff training programme. Views were also taken on developments related to health care industry.

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